Thank you for choosing to invest in your growth through coaching. The following terms outline our mutual commitments for this transformative journey. By booking your first session, you agree to these terms.
Commitment to the Coaching Plan
Booking your initial session commits you to the full number of sessions outlined in your personalized coaching plan. The plan provides structured support to help achieve your personal and professional goals.
Client Responsibilities
Clients are expected to attend all scheduled sessions, fully engage in the process, and complete any action steps or reflective work assigned. Outcomes depend on active participation and implementation of strategies developed during sessions. Habitual no-shows or missing two or more sessions without prior notice may result in termination of the coaching relationship.
Coach Responsibilities
As your coach, I will provide a safe, supportive, and nonjudgmental environment for your growth. I bring expertise, tools, and full commitment to align with your goals and vision. While specific outcomes cannot be guaranteed, I will guide you toward clarity and meaningful progress. Coaching is not therapy or a substitute for professional mental health, legal, or financial advice.
Payment, Refunds, and Cancellations
Payment for the full coaching plan or the agreed payment schedule is due prior to or at the first session.
Client Cancellations
Cancellations must be made at least 24 hours in advance of the scheduled session. Late cancellations (less than 24 hours’ notice) or missed sessions are non-refundable and may not be rescheduled, except at the coach’s discretion in cases of emergencies.
Rescheduling
Sessions may be rescheduled if notice is provided at least 24 hours in advance. Rescheduled sessions must fall within the agreed-upon timeline of the coaching plan. Rescheduling is subject to the coach’s availability and must be coordinated directly with the coach.
Refunds
Refunds are not available once the first session has taken place. If the coaching plan is canceled before the first session, a partial refund may be requested, less an administrative fee of 10% of the total plan cost to cover processing and scheduling efforts. Refunds will not be issued for incomplete plans unless extraordinary circumstances arise, at the coach’s discretion.
Coach Cancellations
If the coach needs to cancel a session, every effort will be made to reschedule it promptly. If a reschedule is not possible, a refund for the canceled session will be provided.
Plan Expiration
All sessions must be completed within six months of the first session date unless otherwise agreed in writing. Sessions not used within this period may be forfeited and are non-refundable.
7-Day Acceptance Period
Once accepted into a coaching plan, you have seven days to confirm your commitment by booking your first session. Failure to book within this timeframe may result in forfeiture of eligibility for the selected plan.
Confidentiality
All coaching conversations and shared materials are confidential, except when required by law or if there is a risk of harm to yourself or others.
Privacy Statement
Your personal information is safe with us. We will never sell, share, or distribute your information to third parties without your explicit consent. Information collected is used solely for the purpose of providing coaching services and maintaining communication during the coaching process.
Pay It Forward Plan Terms
Clients selected for this plan pay 15% of the session costs, with 85% subsidized to provide leadership development access. In exchange for discounted services, a testimonial or review may be requested at the conclusion of sessions. With consent, these may be shared to inspire others.
Community-Supported Coaching Plan Terms
This fully subsidized plan is offered exclusively to Black Women and gender-expansive leaders working in theater. The 7-day acceptance period applies, requiring clients to book their first session within this timeframe. Missed sessions or failure to participate fully in the coaching process may result in loss of eligibility for future subsidized plans.
Acknowledgment of Outcomes
Coaching is a collaborative process, and while structured for success, outcomes are not guaranteed. Sessions aim to help uncover your unique potential and create meaningful impact in your personal and professional life.
Renewal Policy
Clients wishing to extend their coaching beyond the initial plan may do so by discussing options with the coach. Renewal plans are subject to a new agreement and payment schedule.
Conflict Resolution
Any disputes or misunderstandings will be addressed in good faith through direct communication. If unresolved, mediation may be considered before pursuing legal remedies
Agreement to Terms
By booking your first session, you acknowledge that you have read, understood, and agree to these terms.
If you have questions or need clarification, please reach out before booking.
Let’s embark on this transformative journey together!